Public trust in government is historically low.

We have a dynamic core team, and work with project-based team members to bring the best combination of expertise to what we do. Our team has varied skills from a range of industries and experiences, including management consulting, technology and analytics, and public service.

Four values unite us:
– Commitment to excellence in everything we do
– Focus on having fun along the way
– Energy to do whatever it takes to bring better services to life
– Deep desire to drive meaningful change, cultivated by the individual values that motivate each of us to be a part of the 17A family

We are based in Cincinnati and New York, with partners across the United States.

We work on projects in a team-based model – often blending 17A core team members and project-based team members. Project-based team members join our work for a limited period of time, to bring additional capabilities to our work and as a way to deepen their exposure to public-serving career opportunities in business.

We design programs, create tools and build capabilities to make service delivery better. Our teams do this by creating strategies, building plans, analyzing data, and executing alongside partners to bring novel delivery capabilities to life. Creative solution design and rigorous problem-solving processes power our work.

Our teams work side by side with our partners –government agencies and other public-serving organizations – to ensure that capabilities are built through our work that will make the outcomes durable and our teams obsolete.

We also focus on making this work more visible and traversable – by creating resources and other supports to make it easier for others to navigate a career or build a business focused on better public services. We are committed to creating more ways for new tools and more great people to address delivery challenges and to create public-serving solutions that work.