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Senior Director, Benefits Access and Technology

We have an amazing opportunity to work in a strategic role with a visionary leader and organization pioneering new approaches to economic mobility!

Work with us

17a is working to help an organization hire a Senior Director to lead benefits access and technology. The organization is an action oriented non-profit in a major southwestern city, focused on economic mobility.

This role will:

    • Report to and work closely with the leadership of a nationally respected non-profit focused on the advancement of economic mobility
    • Work with leaders of internal initiatives and external leaders of various public benefits programs to ensure that all eligible city residents have access to programs that provide critical resources such as nutrition, healthcare and other support that improves population health and provides the foundation for economic mobility
    • Lead the charge on sharing progress and results with various external partners, including developing the thinking and materials that will best bring the work to life for various audiences
    • Develop and implement comprehensive strategies across multiple stakeholder groups who support and advance the organization’s mission to implement equity-oriented, impact-driven programs


This is a full-time, salaried role based in a major southwest city with competitive benefits including health, dental benefits and a 401k matching program.

Total compensation for the role is $120k – $150k, with range depending on experience.

The organization observes 11 paid holidays, has a flexible vacation policy, and offers a hybrid work environment.

Diversity, Equity and Inclusion

Improving economic mobility requires a team with diverse backgrounds and perspectives. The organization is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, familial status, pregnancy or pregnancy-related conditions, domestic violence victim status, prior arrest or conviction record, military status, predisposing genetic characteristics, membership or activity in a local human rights commission, or status with regard to public assistance.

We encourage and welcome applicants who identify with groups traditionally underrepresented in government to apply.

Please contact Lina at, if you would like to request reasonable accommodation during the application or interview process.

Click here to apply.

Core Responsibilities

  • Operationalize ideas about improved benefits access, human centered design and technology into strategy, plans and actions
  • Maintain working knowledge of the current state of public benefit program access for city residents
  • Identify gaps in access and technological tools required to create a strategic roadmap for the city to build a comprehensive benefits access system
  • Cross-team and cross-functional collaboration to ensure engagement across relevant stakeholders to bring aspirations to life across multiple organizations and at scale
  • Creating materials (including PowerPoint decks and other formats) to convey key strategic updates and results
  • Playing an integrative strategic role to the leaders of a highly visible organization in the economic mobility field


  • Ability to start in mid to late summer 2024, on-site with the team
  • Minimum 20 months management consulting experience, civic technology experience, or experience working in a fast-paced environment relevant to social services and/or benefits access and delivery
  • Must be excited about working as part of a broader team, and thinking creatively about effective, equity-driven solutions