What We Do
We are a boutique consultancy focused on improving public service delivery – using a combination of classic management consulting tools and more out-of-the-box solution design and development.
We regularly partner with groups who have the potential to improve public sector service delivery, including public sector agencies, technology/data science companies, large corporates and the investment community.
What our projects look like, by client-type:
working in public service delivery
Strategy and Program Design, focused on improving the effectiveness and impact of groups that delivery public services - including government agencies and private players (e.g., owners of affordable housing, Medicaid managed care plans).
Change Management and Implementation support for new or newly designed service delivery models, often focused on capability building and planning to ensure the sustainable transformation of operations.
tackling public problems
- Growth Strategy, to create new market entry strategies, 6-/12-/18-month operational plans or next-wave organizational processes. We work in an advisory capacity, in close partnership with start-up leadership teams.
- Operational Support, as flex capacity to provide direct execution of start-up in the form pilot management, structuring and facilitation of new contracting arrangements, or the development of content needed for new market creation.
Work at the Ecosystem-level
Partnership Design and Development, focused on creating novel structures for better forms of collaboration - often related to cross-sector cooperation or performance-based contracting.
Content Creation, to produce and curate resources that advance the development of the public problem solving ecosystem.